In general, parcels can only be collected by the recipient indicated named on the shipping label. To collect the parcel, you need to show proof of identity. This ensures that your parcel is delivered safely and correctly.
Can someone other than me collect my parcel from a DHL ServicePoint?
Articles in this section
- How long will a DHL ServicePoint hold my parcel?
- Can someone other than me collect my parcel from a DHL ServicePoint?
- What documents are required for picking up my parcel?
- What happens if I don’t collect my parcel within 10 days?
- Can I ask the DHL ServicePoint staff to deliver the parcel to my home?
- Do I have to pay extra fees when I collect my parcel?