An online doctor's consultation means filling out a medical questionnaire about your health. The questionnaire consists of eight questions. In the first four questions, you are asked for your personal details. You can skip these questions if you already have an account and are logged in.
Step 5 is where you specify your preferred treatment. A doctor assesses your completed medical questionnaire and checks whether the desired treatment is suitable and safe for you. It is possible that the doctor selects an alternative treatment option. For example, one that better suits your health needs. If the doctor rejects your request, the prescription fee of € 29 will be credited to your account.