Orders that are placed and paid for before 9.00 a.m. on Monday to Friday are forwarded to one of our affiliated doctors the same day. Upon receipt of your request, the doctor will endeavour to review your order as quickly as possible. If approved, a prescription is directly issued and sent to a partner pharmacy for dispense and dispatch. Once your payment is received, you can expect your order to be shipped within one to three business days.
- My tracking link doesn’t work. What should I do?
- How can I track my order?
- What if track-and-trace says that my shipment has been delivered but I have not received it?
- What if I am not at home when my shipment is delivered?
- When can I expect my order?
- How will my order be sent?
- Do I have to pay shipping costs?
- Where are the services of Dokteronline.com available?
- Does Dokteronline.com possess an EU label for online pharmacies?