Once you have placed an order with us, we will send you a confirmation e-mail. This includes a unique link to our tracking system. Here you can check that the doctor has approved your order, that the pharmacy has dispatched it and, if possible, where it is in the distribution process (depending on your transport arrangements).
Note that not all international delivery services offer a track-and-trace function, so this information may not be available. However, that does not mean that your package is not in its way. This does not mean that the order has not been sent at your request.
Unfortunately, we are also experiencing problems due to the coronavirus. This may lead to longer shipping times than you are accustomed to. We hope we can count on your understanding and thank you for your patience.