We are sorry to hear that the ordered medicine does not meet your expectations. As listed on our website and stated in our general terms and conditions to which you have agreed upon placing your order, Dokteronline.com does not sell or supply medication. The medication that you received from BlueClinic has been dispensed by a registered EU pharmacy.
BlueClinic's partner pharmacies only dispense original medications. These pharmacies are authorised by and carry out their activities under the supervision of a local public service.
If you have a complaint about the medication supplied to you, please contact the customer service of Dokteronline.com. We will make sure your complaint is passed to the relevant pharmacy.
Have you had an online consultation and would you like to contact the same doctor again for medical advice? Simply use the after-care link in your e-mail message. You can also find this link in your personal Dokteronline.com account.