After the payment has been received it will take 1 to 3 working days before the order is sent. The doctor will review the order within 24 hours.
- The tracking link shows that my parcel has been delivered, but I have not received it.
- I have received the wrong product / wrong quantity. What do I have to do?
- My order has still not arrived. What should I do?
- How will my order be packed?
- What are the shipping costs?
- Is it possible to pick up my order at a collection point?
- In which countries does Dokteronline deliver?
- When will I receive my product?