The product is sent in neutral, discrete packaging. Your address will be written on the label of the package, as well as the return address of the pharmacy that has shipped your order. There is no information on the package revealing its content.
- The tracking link shows that my parcel has been delivered, but I have not received it.
- I have received the wrong product / wrong quantity. What do I have to do?
- My order has still not arrived. What should I do?
- How will my order be packed?
- What are the shipping costs?
- Is it possible to pick up my order at a collection point?
- In which countries does Dokteronline deliver?
- When will I receive my product?