Shipment & Delivery
Here you will find all important information about shipping, tracking and delivery.
- Can I use a DHL Service Point address for delivery?
- How can I track the shipment and how does the delivery take place?
- When will my order be shipped?
- What happens if I’m not home?
- The tracking link shows that my parcel has been delivered, but I have not received it.
- I have received the wrong product / wrong quantity. What do I have to do?