We are sorry to hear that you experience problems with placing an order. This can have several causes.
Is the country in your delivery address not correct? Then you are probably trying to order through the website for that country. In order to change the country of the website, scroll down on the homepage until you see a globe-symbol next to the language and country selected. Here you then select the correct country.
Cannot add a product to your shopping cart? Please check if the required fields for Form, Dosage and Quantity are selected (when selected, the fields are blue) and check if you have to select a specific consultation before adding the product to your shopping cart.
Still getting an error or have other issues placing an order? Please contact our Customer Service. They gladly assist you further.