The following error message appears when you attempt to create a new customer account:
Solution:
A customer account already exists under your email address.
Therefore, it is correct that you cannot create a new account under this email address.
Instead of creating an account, please log in with your details to place a new order. If you cannot remember your password, you can request a new one by clicking on ‘Forgot your password?’.
If you continue to experience problems, please do not hesitate to contact our customer service team.